Troubleshooting Missing Apps Tab on Adobe Creative Cloud Desktop App

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If you're experiencing issues with the Apps tab missing from your Adobe Creative Cloud Desktop app, there are several troubleshooting steps you can try to resolve the problem. First, make sure you're running the latest version of the CC Desktop app.

If that doesn't work, you may need to reinstall the app. To do this, uninstall the Creative Cloud Desktop app and delete the ServiceConfig.xml file located at `/Library/Application Support/Adobe/OOBE/Configs`. This file seems to be the root of the issue on Mac OS.

Next, run the Adobe Creative Cloud Cleaner Tool and install the Adobe Creative Cloud Desktop app again from the Mac App Store. If that doesn't work, a full uninstall/reinstall has been demonstrated to fix the problem.

To do this, delete the ServiceConfig.xml file (this may require elevation on Windows) and follow the steps under 'Enable Apps panel retrospectively using the ServiceConfig.xml file' and restart the CC Desktop app.

In some cases, an uninstall of the serialized version of CC and a reinstall as a named-user may still result in the Apps tab being missing. This is because some serialized versions of the Adobe Creative Cloud installers suppress the Apps tab from being visible in the CC Desktop app.

Additionally, if you've been using an older Serialized version of Creative Cloud with an expired license, this could be causing the issue. To check your license status, go to Adobe Creative Cloud and click on the gear icon to view your account settings.

If none of these steps resolve the issue, you may need to use the Adobe Cleaner Tool to get your apps to show in Adobe Creative Cloud. If they still don't appear, try uninstalling the app using Windows key + S> Control Panel> Uninstall a program.

By following these troubleshooting steps, you should be able to resolve the issue and have access to all of your apps within the Adobe Creative Cloud Desktop app.

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